Terms of Service

1. Company Information

2. Use of the Services

You must be at least 18 years old or have the consent of a parent or guardian to use our Services. You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe your behavior violates these Terms or harms our business.

3. Products and Pricing

• All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
• We reserve the right to change pricing, availability, and descriptions at any time without notice.
• Product images are for reference only — colors, textures, and packaging may vary slightly.

4. Orders and Payments

• Payments are processed securely via third-party providers, including Square and Stripe.
• We do not store or have access to your full payment details.
• You agree to provide accurate, complete, and current billing and shipping information.
• Fraudulent transactions may be reported to authorities.

5. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Once an order has shipped, Urban Snouts is not responsible for delays caused by carriers, customs, or external factors.

6. Returns and Refunds

Please review our Refund & Return Policy for full details.

In summary, items may be returned within 14 days of delivery unless they are opened, chewed, used, or customized.

7. Intellectual Property

All content on our website — including images, logos, designs, text, product descriptions, and trademarks — is the property of Urban Snouts Inc. or its licensors. You may not reproduce, modify, or distribute any content without prior written consent.

8. Third-Party Services

Our Services integrate third-party tools, including Stripe, Square, Zoho, Supabase, Vercel, Cloudflare, Render, Google Analytics, Meta Pixel, and Posthog.

We are not responsible for these third parties' actions, content, or privacy practices. Your data may be processed by these providers in accordance with their own policies.

9. Limitation of Liability

To the fullest extent permitted by law, Urban Snouts Inc., its directors, employees, or affiliates shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products purchased.

If any liability is found, it shall be limited to the amount paid for the product that gave rise to the claim.

10. Product Use Disclaimer

11. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of Ontario, Canada.

12. Changes to Terms

We may update these Terms from time to time. Updates will be reflected by the "Last Updated" date. Continued use of our Services after changes means you accept the revised Terms.

13. Contact

For any questions or concerns about these Terms, contact us at: