Cookie Policy

1. Introduction

This Cookie Policy explains how Urban Snouts Inc. ("we," "our," or "us") uses cookies and similar tracking technologies when you visit www.urbansnouts.com (the "Site").

We use cookies to enhance your browsing experience, analyze traffic, and understand how visitors interact with our store — helping us improve your overall experience.

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember user preferences, login sessions, and analytical data.

Cookies may be:

Session cookies

Deleted when you close your browser

Persistent cookies

Remain stored until they expire or are deleted

First-party cookies

Set by Urban Snouts Inc. directly

Third-party cookies

Set by analytics or marketing providers we use

3. How We Use Cookies

We use cookies and tracking tools for the following purposes:

a. Essential Cookies

These are necessary for the Site to function properly — for example, maintaining your cart, processing payments, or logging in.

Without these cookies, the website cannot operate securely or correctly.

Examples include:

MedusaJS session handling
Supabase authentication and database access
Stripe and Square checkout cookies
Cloudflare security and caching

b. Analytics & Performance Cookies

Used to understand how visitors use our site, measure engagement, and improve performance.

We use:

Posthog

Event tracking for site performance and user flow

Google Analytics

Anonymized visitor tracking (country, pages visited, etc.)

Vercel Analytics

Performance optimization metrics

All analytics data is collected in compliance with GDPR's data minimization standards.

c. Advertising & Marketing Cookies

Used to deliver relevant ads and measure ad performance.

We use:

Meta Pixel (Facebook & Instagram)

To measure ad conversions and optimize marketing campaigns

Google Ads Cookies

To understand ad effectiveness and retarget interested visitors

These cookies may track browsing activity across other websites, depending on your consent.

d. Functional Cookies

Enhance your shopping experience by remembering preferences like language, location, or recently viewed items.

Examples:

Zoho forms or chat widgets
Newsletter signup preferences

4. Legal Basis for Cookie Use

Under GDPR and PIPEDA, we use:

Consent

For analytics, marketing, and functional cookies

Legitimate Interest

For essential cookies necessary to provide the service you request (e.g., checkout)

5. Managing Cookies

You can control or delete cookies at any time:

Most browsers let you block or delete cookies through settings
You can also use cookie consent banners on our Site to accept or reject non-essential cookies
If you disable cookies, some features (like login or checkout) may not function correctly

To manage cookies:

Chrome

Settings → Privacy and Security → Cookies and other site data

Safari

Preferences → Privacy

Edge

Settings → Cookies and site permissions

Firefox

Options → Privacy & Security

6. Third-Party Tools & Data Transfers

Some of our analytics and marketing partners may process data outside Canada — including in the U.S. or EU — under appropriate legal safeguards (Standard Contractual Clauses or equivalent mechanisms).

These partners include:

Google LLC

Analytics, Ads

Meta Platforms, Inc.

Meta Pixel

Posthog, Inc.

Analytics

Zoho Corporation

Business tools

Cloudflare, Inc.

Security and performance

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in law or our cookie practices. The "Last Updated" date at the top indicates the latest version.

8. Contact

If you have questions about cookies or data privacy, contact us:

Urban Snouts Inc.

London, Ontario, Canada

📧 support@urbansnouts.com

🌐 www.urbansnouts.com